Sorry, we have found an unauthorized device.

OPUS en ligne only works with computers as several required components must be installed.

Pour plus d'information, contactez le centre de service.

The following block is an interactive area where information is changing dynamically depending on context. For instance, there will be warnings if there are any software errors.

Transit fare purchase was successfully completed.
You may now remove your card.

Transaction n° {{ parentobj.paymentInfo.billingID }}
A receipt has been emailed to you but you may also view or download here.

View receipt (HTML) Download receipt (PDF)

Transit fare reload was successfully completed.

A disruption in the transaction stream was found between payment and OPUS card reload.
Transaction is now completed.

View receipt (HTML) Download receipt (PDF)

Payment error

The payment could not be confirmed.
Please call your transit service provider’s customer service.

Transaction unavailable. Our system is experiencing technical difficulties at this time.

Please try again later or go to a service point to purchase your fare.

Our system is experiencing a temporary problem that is preventing us from processing your OPUS card.

Make sure your OPUS card is properly inserted in the reader.
Return to the home page and restart the recharging process in order to complete the updating of the data.
If the problem persists

  • Call your transit authority's customer service department.
    or
  • STM clients only: go to a service point, and bring the receipt for your transaction if necessary.

Caution! We are unable to read your OPUS card.

Perhaps your card is inserted incorrectly or it could be a technical problem at our end.
Please check that your card is inserted correctly.
If the problem persists, please try again later or go to a service point to purchase your fare.

Caution! The OPUS card reader is unplugged.

Please plug the card reader back into your computer.
If it is not unplugged, please check your Internet connection.

We found several smart card readers plugged into this computer.

Please unplug all non OPUS card readers.

The new smart card reader you plugged in is incompatible.

Please plug back in the OPUS card reader you were using when you accessed this website.

Caution! OPUS card was removed from card reader while purchase underway

Please insert back into the reader the OPUS card originally inserted when you began transaction.

Caution! You must agree to run the « SmartCardPlugin » in the window opened by your browser.

Caution! You must agree to run the « SmartCardPlugin » in the window opened by your browser.

Caution! OPUS card was removed from card reader while purchase underway

Please insert back into the reader the OPUS card originally inserted when you began transaction.

Caution! The OPUS card reader is unplugged.

Please plug the card reader back into your computer.
If it is not unplugged, please check your Internet connection.

We found several smart card readers plugged into this computer.

Please unplug all non OPUS card readers.

Caution! Another OPUS card was inserted into card reader during purchase process.

Please insert back into the reader the card originally inserted when you began transaction.

Caution! Another OPUS card was inserted into card reader during purchase process.

Please insert back into the reader the card originally inserted when you began transaction.

This OPUS card is deactivated.

Contact your transit authority’s customer service centre.

Payment refused.

Your bank has refused payment with this bank card.
Please check that you are using a valid bank card.
Otherwise, please use another card for payment. If the problem persists, contact your bank.

 

 

Caution! We are unable to reload your OPUS card with your purchased fare.

Perhaps your card is inserted incorrectly or it could be a technical problem at our end.
Please check that your card is inserted correctly.
If the problem persists, please try again later or go to a service point.

Caution! We are unable to reload your OPUS card with your purchased fare.

Perhaps your card is inserted incorrectly or it could be a technical problem at our end.
Please check that your card is inserted correctly.
If the problem persists, please try again later or go to a service point.

Caution! We are unable to read your OPUS card.

Perhaps your card is inserted incorrectly or it could be a technical problem at our end.
Please check that your card is inserted correctly.
If the problem persists, please try again later or go to a service point to purchase your fare.

Your purchase was cancelled.

A refund was issued.

View receipt (HTML) Download receipt (PDF)

Transaction cannot be cancelled.

Contact the customer service department of your transit authority.

Your session expired for security reasons.
You will be redirected to the homepage. To start a new session, click on « Initiate fare reload ».

We are checking the contents
of your OPUS card…

If you have not already done so, please agree to run the
« SmartCardPlugin » in the window opened by your browser.

We are checking the contents
of your OPUS card…

Please wait.

Your OPUS card is being updated.

There are transactions pending.

Refund underway

Please wait.

Card reload underway

Do not remove card from reader.

Card reload underway

If you have not already done so, please agree to run the
« SmartCardPlugin » in the window opened by your browser.

Payment underway

Querying your bank

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