Legal

CONDITIONS OF USE AND PRIVACY STATEMENT

Welcome to the OPUS en ligne website operated by the Société de transport de Montréal (hereinafter the “STM”), where public transit users can purchase and reload transit fares for the following transit authorities (hereinafter the “Authority” or “Authorities”):

  • Société de transport de Montréal (STM)
  • Agence métropolitaine de transport (AMT)
  • Réseau de transport de Longueuil (RTL)
  • Société de transport de Laval (STL)
  • Réseau de transport de la Capitale (RTC)
  • Société de transport de Lévis (STLévis)
  • CIT Chambly-Richelieu-Carignan
  • CIT du Haut-St-Laurent
  • CIT du Sud-Ouest
  • CIT La Presqu’Île
  • CIT Laurentides
  • CIT Le Richelain
  • CIT Roussillon
  • CIT Sorel-Varennes
  • CIT Vallée du Richelieu
  • CRT Lanaudière
  • Ville de Sainte-Julie

By using the OPUS en ligne website and performing any transit fare transactions, you agree to the following terms and conditions of use.

These conditions constitute all the rights and obligations binding the STM, the Authorities and any users of this website. No spoken or written statement made by an employee or administrator of the STM or any Authority, or by any other person, will have the effect of modifying or substituting for these conditions.
 


1. Use of the OPUS en ligne website

Unless otherwise authorized, you may not modify, copy, reproduce, re-edit, upload to a server or elsewhere, send electronically or by mail, transfer or distribute any part of or all the content available on the OPUS en ligne website, including source code and software.

All information and elements comprising the OPUS en ligne website, including its design, text, graphics, logos, images, icons and interfaces, including the choice, structure and layout of the aforementioned elements (hereinafter collectively referred to as “Content”) are the sole property of the STM and/or the Authorities. The Content may be used solely for the purposes described herein. The modification or use of the Content for any purposes other than those described herein will be considered a breach of the STM’s or the Authorities’ intellectual property rights.

The website many not be used by you in any manner contrary to the provincial, federal and international laws in effect. You may not use the website in any manner that could damage, deactivate, overload or hinder its operation or interfere with the use or enjoyment of the website in any way whatsoever.


2. Disclaimer

The Content of this website is published in good faith, as-is and with no warranties or claims of any nature, express or implied, to the extent authorized by the laws in effect. The STM and the Authorities make no warranties to the effect that the functions integrated into the OPUS en ligne website or its content will be uninterrupted or without fault; that the faults will be corrected; that the website and its Content will be accessible and function in accordance with your expectations; or that the website or the server on which the website is hosted will be free of viruses or other harmful elements. The STM and AT make no warranty or claim as to the use of the website’s content or of the results obtained from the use of the website, regarding its exactness, precision, reliability and so on.

In no case shall the STM or an Authority be held liable for damages of any nature caused directly or indirectly by the use of the OPUS en ligne website and/or the information contained on said website. The STM and the Authorities also decline responsibility for damage of any nature whatsoever that may result from any user’s inability, be it temporary or permanent, to access the OPUS en ligne website.

The above disclaimers refer to any damage or injury that may arise from your use of the website and its content or is associated with the website in any way. You agree to release the STM and the Authorities, their employees, administrators and related entities from all claims, costs and expenses, including reasonable lawyer’s fees, with respect to any violation, by you, of the Conditions of Use or Privacy Statement contained herein.

When you purchase a transit fare on the OPUS en ligne website using a credit card, you will be redirected to the website of an external supplier not related to the STM or the Authorities. Neither the STM nor the Authorities shall be held liable with respect to the content of the websites of the external partners or suppliers with which the STM and/or the Authorities work for the purposes of operating the OPUS en ligne website.

Unless otherwise stated, all currency amounts indicated on this website are expressed in Canadian dollars (CAD).

3. Privacy statement

The STM and the Authorities are committed to applying responsible practices aimed at protecting your personal data.

3.1 Data collection

3.1.1  In operating the OPUS en ligne website, the STM, the Authorities and/or their agents or representatives may collect, use and divulge personal information about the website’s users for the purpose of processing transactions carried out by said users. For this purpose, the following information may be collected:

  • Postal code;
  • E-mail address

The postal code could be used to identify the credit card holder for statistical, revenue-sharing and/or customer service purposes. The e-mail address is used solely for customer service purposes.

3.1.2 Credit card numbers may be collected by agents or representatives of the STM and the Authorities for payment processing purposes.

3.1.3 Some other information may be collected from log files and cookies, and will consist primarily of the following information:

  • Operating system
  • Page visits and requests
  • Connection date and time

This data could be used to compile statistics on the use of the OPUS en ligne website.

3.2 Security measures

The STM and the Authorities have implemented security measures to protect you from the loss or unauthorized use of information they have collected and that they control.

The STM’s servers use SSL (Secure Socket Layer), a technology that makes data transmission highly secure, as well as firewall technology.

The STM is committed to maintaining a high level of privacy by applying the latest technological innovations to safeguard the confidentiality of transactions carried out on the OPUS en ligne website.

3.3 Access to information

The STM and the Authorities are subject to Canadian and Quebec legislation on the protection of personal information, including the Act respecting Access to Documents Held by Public Bodies and the Protection of Personal Information, CQLR c A-2.1.

The STM and the Authorities agree to recognize your right to access, consult, modify, correct or delete any information about you that the STM and/or the Authorities have in their possession. To make use of this right, simply contact the person in charge of document access and personal information protection for the Authority in question by referring to the contact details contained in the document available at the following URL:

http://www.cai.gouv.qc.ca/liste-des-organismes-assujettis-et-des-responsables-de-lapplication-de-la-loi-sur-lacces/

4. Modifications to the Conditions of Use and Privacy Statement

The STM and the Authorities reserve the right to change or revise the Conditions of Use or this Privacy Statement at any time, for any reason whatsoever or when required by law.

The STM and the Authorities encourage OPUS en ligne users to check this page periodically for updates.